So, it came to the point that you needed a
mobile repair company. What happened? Well, chances are you got your phone wet
or you’ve broken the phone screen. Regardless of the reason, considering the
services of a mobile repair company is a significant decision. Unless your phone warranty or policy covers the
cost of repairs, then it’s safe to assume you’ll pay for it. The cost would
vary depending on the damage, brand, and model of your phone. Remember, not all
cell phone companies are the same.
To avoid disappointment, or worse, getting
duped, keep these tips in mind to make the right choice.
Reputation
While you likely already have your choice of
mobile repair companies in mind, you’ll still want one who has a good
reputation. If not, then it could add to your problems rather than solve them.
- You can get feedback from family or friends who
have already used the service of a particular mobile repair company.
- You should also check online for reviews and
testimonials from previous clients. It would even give you a good idea of the
types of service they’re able to provide.
- Chances are you’ll want a shop located near you
for convenience. If you can’t find any online reviews about a company, which is
rare, at least you can visit their store easily. You can use this opportunity
to talk to them personally.
Working with a company that has a proven track
record can give you confidence and peace of mind knowing you’re putting your
phone in the hands of a reliable mobile repair company.
Customer
Service
Aside from the skills of the technicians, it’s
also a good idea to check their customer service.
- Are they accommodating?
- Are they respectful?
- Do they give you that unique “customer
experience”?
An upright mobile repair company won’t string
you along. Moreover, the company will be honest with you about the chances of
what you can expect from the outcome of a repair job.
How
soon can you get your phone back?
Turnaround time is critical for any phone user.
Can you survive without your phone for more than three days? Probably not.
- In general, it takes hours (and even minutes!)
for an experienced mobile repair company to get the job done, depending on the
issue of the phone. Some can repair your phone as quickly as 10 minutes and a
max time of 24 hours.
- In some cases, a few hours of waiting time is
all it takes until you get your phone back.
However, it’s best to be realistic about your
expectations on turnaround time. According to the BBB, a real expert can do a
while-you-wait job. However, the time might vary if heavy diagnostics are
necessary for severe problems and if they’re already servicing a long line of
customers.
Warranty
A reputable mobile
repair company offers a guarantee for the services it provides,
so, be sure to ask about it.
- The typical coverage of the warranty would
include parts and service. Thus, you can take the phone back if you still
experience the same problems even after they’ve fixed it. Sometimes, the
warranty covers the free service and parts.
- Ask about the length of time covered by their
warranty. In some cases, it could even last up to a year from repair.
- If not, then you should at least get three
months on a warranty.
Price
Point
You should shop around for prices before making
your choice. Remember, each mobile repair company will have its own specific
rates.
- Collect and compare quotes then decide.
- However, avoid the pitfall of sacrificing the
quality of service to save money on repairs. It’s risky as the money you saved
from repairs could end up going to another mobile repair company. Why? Because
your first choice wasn’t able to do the job right.
Background
Checks
If this is your first time to have your phone
repaired, it’s always a good idea to conduct your background check and if
possible, ask friends if they have been able to do business with a
certain mobile repair company.
- Look for reviews and feedback online about the
company. This will give you an idea if the company can give you exemplary
service.
- Ask friends who have sent their phones for
repair. Ask what companies they prefer and why. You can also have an idea of
what to expect.
Conclusion
These factors can help you evaluate a mobile
repair company to fix your damaged phone. Remember, careful consideration
beforehand will give you a better chance of getting your phone back and nearly
good as new.
www.buzzmeeh.com is
the leading company providing online mobile repair services, widely recognized
for high-quality maintenance and services for all ranges of phones. We provide
Onsite Mobile Repair Services in Delhi NCR, Bangalore, Hyderabad, and Dehradun
at the best market price, for fixing all sorts of hardware and software-related
issues.
Buzzmeeh aims to remove all the hassle from the equation by making the service
quick and easy for the customers. Buzzmeeh is equipped with an inventory of
quality parts & accessories for all mobile devices. The customer gets the
luxury of ensured mobile data security and absolute transparency in the pricing
and process with the support of a team of highly-skilled technicians who ensure
that your device and your data are in safe hands.
The inception of Buzzmeeh took place in the
winter of 2015 when a group of passionate individuals clenched their fists to
revolutionize the mobile repair industry. There is nothing more infuriating
than having a broken phone & repairing the same makes us furious. The whole
process of traveling and constantly touching base with the repair company about
the status of your phone could be awfully exhausting and we’re here to change that.
Published By Buzzmeeh Doorstep Repair Service Provider
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