How does Buzzmeeh work?

Buzzmeeh is a mobile repair service provider which fixes your mobile phone issues without any hassle. Simply book a service at www.Buzzmeeh.com, Our technician will come to your doorstep to fix your phone. If you have any queries or concerns, write to us at support@Buzzmeeh.com and we will be happy to help!

What are your working hours?

For booking, we are available 24x7. We try our best to be as responsive as possible. In case you don’t manage to reach us on our helpline, please write to us at support@Buzzmeeh.com. We’ll get back to you real soon!

Is there any hidden cost?

We firmly believe in fair and transparent pricing. Our prices are showcased on our website. All charges mentioned are inclusive of all taxes. There are no hidden costs at all. You will only be charged as quoted!

Do you use originally manufactured screens or locally available alternatives?

Only high-quality spares qualify our testing and grading process. Further, only a device manufacturer’s authorized service provider can claim their parts as original. Buzzmeeh uses high-end top-quality parts for any repair service. The functionality and sensitivity of the parts are at par with their original counterparts. Moreover, we also provide a post-repair warranty on our different spare parts.

How long will the onsite repair take?

The entire process takes about 30-60 minutes approximately as your phone is handled by trained and efficient professional technicians, you can relax while it is being repaired. We will ensure everything is done perfectly!

How long will the repair take for Pick up cases?

The cases where Buzzmeeh has to take your phone to lab/workshop to diagnose the issue and accordingly we'll inform you what the issue is and what is the resolution of the issue, estimated time as per issue/fault, and estimated cost associated with it. After your approval, we initiate the resolution to the issue.

Where will the repair take place?

The repair will take place at your preferred location, be it your home/office or any nearby Cafe. We just need a place to sit and process the repair.

What if I change my mind after I have scheduled an appointment?

It wouldn’t be an issue as you can reschedule your booking anytime. Please let us know your preferred time and location before 1 hour of your scheduled time and we will reschedule your repair request accordingly. In the unlikely event that you wish to cancel the request, you have to pay the visit charges of Rs.199 (it happens).

After the screen/spare parts are replaced, if I don’t like the screen will you return my money?

We use the best quality screens and spare parts and hence it is unlikely that you will feel the need to change it. Our technician will show and let you use the new screen or spare part before the final replacement happens. However, if you still don’t like it, we will not proceed with the screen or spare part replacement and won’t charge you a penny. Also, in case you face any display issues post the screen replacement, or mobile phone working issue after replacement of a spare part, we offer a 6-month warranty.

When and how can I make the payment?

You can either pay online via debit card or credit card or Bank IMPS Transfers, wallets, and UPI transfers. You can also pay in cash or online when the screen or spare part is replaced. When you are paying at the time booking appointment you can avail of discount as per offers available.

How can I contact Buzzmeeh?

You can send us your queries at support@buzzmeeh.com, or call us on +91-8010969696 between 10:00 to 6:30 Monday to Friday, to get your queries sorted out. Secondly, you can also visit Buzzmeeh.com and post a query via the contact us section.

Is there any warranty from Buzzmeeh for the repairs?

Yes, Buzzmeeh provides a 30-day to 180-day warranty, for the parts replaced. The warranty covers defects not owing to subsequent physical & water damages by the customer and relating to the parts that have been replaced only.

Where is your repair center

Unlike regular repair shops where you need to travel to them, we will come to your doorstep. However, for picked-up cases, we do have certified labs located at multiple locations.

Warranty Policy

The repair/workmanship warranty up to 12 months, provided the gadget is not treated/opened/managed by any other vendor, post our last repair. Replaced parts warranty is separate but is still subject to the above-mentioned clause. Warranty is provided for the same repair and fault.

In any physically damaged gadget or gadgets with identified hardware damages, it is quite possible that any part which is intermittently working can potentially completely stop functioning while we are in the process of diagnosing and resolving the reported issue(s). In such a scenario, Buzzmeeh.com will not be held liable for returning the gadget in the exact (pre-received) partial working condition. Although we do not interfere with the working of parts that have not been reported as faulty by a customer, we will ensure that you are informed about upcoming issues if we discover them.

Customers have to pay our visit charges of INR 299.00 during our warranty period as per company policy.

The warranty covers the service issues fixed and parts replaced (original & compatible) by Buzzmeeh.com. The warranty doesn’t cover any breakage/water damage caused by the external environment after a mobile has been delivered. Repairs of water-damaged phones do not carry any warranty.

All phones which are fixed or repaired will be held for 15 days maximum. Post repair, if delivery is not claimed by the customer after 15 days, the company won’t be responsible for any loss/damage.

How can I claim my warranty?

Send a short video of the phone with the issue on WhatsApp: 8010969696.
Warranty resolution usually takes 48–72 hours depending on the case.
Share your phone number / Customer ID / IMEI number on WhatsApp.
Warranty is applicable only in serviceable territories.

Important Note: Please back up all data before repair.

After replacement, if I don’t like the screen/spare part, will I get a refund?

We use high-quality parts. You can inspect the part before final replacement. If you choose not to proceed, replacement won’t be done. Post-repair issues are covered under warranty, but we do not offer refunds.

Is there any warranty from Buzzmeeh for repairs?

Yes, Buzzmeeh provides a warranty ranging from 30 to 180 days on replaced parts, excluding physical or water damage.

What if I change my mind after scheduling an appointment?

You may reschedule anytime before 1 hour of the appointment. Cancellation attracts a visit charge of ₹299.

How much time will Buzzmeeh take to resolve my query?

Queries are typically resolved between 24 hours to 10 days.

What does the warranty cover?

Warranty covers manufacturing defects on replaced spare parts only.

Note: Warranty applies only to the repaired part, not the entire device.

Will I get a warranty on the repair?

Yes, up to 12 months warranty is provided depending on the repair. Buzzmeeh reserves the right to approve or reject claims.

Warranty is NOT valid under these conditions

Any kind of display issue will not be considered under warranty.
If the non-working/old mobile part is not handed over to the Buzzmeeh technician, warranty will be limited to 3 months.
If other mobile components are damaged and the phone fails to power on or function properly.
If the phone is partially working due to an unsuccessful repair attempt at home or by another vendor.
If the phone model has a known manufacturing or performance issue affecting the screen.
If the mobile frame is damaged.
If the mobile is jail-broken.
If internal hardware has been tampered with, especially due to self-repair attempts.
Damage caused intentionally or due to negligence is not covered.
Devices previously repaired or tampered with by anyone other than Buzzmeeh are not covered.
Warranty is valid only for the repaired device and the original customer and is non-transferable.
Battery warranty is NOT valid in cases of excessive charging, battery swelling, overnight charging, or use of non-OEM chargers/cables.
Subsequent mishandling causing frame bending, twisting, or cracks will void the warranty.
Mishandling of the screen such as hard pressing that causes discoloration or lines is not covered.
Internal damage including flickering, blank screen, black spots, colorful spots, color spread, or visible lines on display.
Software-related issues not connected to the original repair.
Any new damage unrelated to the original repair.